Privacy policy
How we handle the information you give us. Last updated October 19, 2026.
[ATTORNEY REVIEW] This is a plain-language draft. Have your attorney review it before launch.
Who we are
Fortress Home Services LLC (“Fortress,” “we,” “us”) provides home maintenance plans and handyman services in the Chattanooga, Tennessee and North Georgia area. This policy applies to this website and the information you send us through it.
What we collect
- Information you give us: your name, phone, email, home address, what you’d like fixed, the best time to reach you, and how you heard about us.
- How you found us: the page you landed on and ad or link details (like UTM tags) that show which ad, post or website sent you.
- Usage data: pages viewed, clicks (including taps on our phone number), device and browser type, collected with cookies and similar tools.
How we use it
- To schedule and confirm your visit and contact you about it by phone, text or email.
- To provide your plan, send invoices and keep your home checklist.
- To see which ads and pages bring in customers, so we spend our marketing budget wisely.
- To improve our website and services.
Texts and calls
If you send us a request, you agree that we may call or text you about it. Message and data rates may apply. Reply STOP to stop texts at any time.
Who we share it with
We don’t sell your personal information. We share it only with service providers that help us run the business, such as our scheduling and billing software (Jobber), website hosting, and analytics and advertising tools (Google and Meta). They may only use it to provide their service to us. We may also share information if the law requires it.
Cookies and tracking
We use Google Analytics, the Google Ads tag and the Meta pixel to measure visits and ad results. You can decline these in the cookie notice on our site, block cookies in your browser, or opt out at Google’s opt-out page and in your Facebook ad settings.
How long we keep it
We keep customer records as long as you’re a customer and as long as needed for taxes and legal reasons afterward.
Your choices
You can ask us to see, correct or delete the information we hold about you. Contact us using the details below.
Children
This site is for adults. We don’t knowingly collect information from children under 13.
Contact us
Fortress Home Services LLC
Phone: [PHONE]
Email: [EMAIL]
